Shipping Policy

Shipping Policy

This Shipping Policy describes the shipping and delivery practices of INHALE ("we", "us", "our") for orders placed through our website located at www.inhaletape.com.au (the "Site").

1. Order Processing

1.1 All orders are processed within 1-2 business days after payment has been received. Orders are not shipped or delivered on weekends or public holidays.

1.2 Once your order has been processed, you will receive a confirmation email with your order details and tracking information.

2. Shipping Methods and Costs

2.1 We offer several shipping options for domestic and international orders. Shipping costs and delivery times may vary depending on the destination and selected shipping method.

2.2 Domestic orders within Australia are typically shipped via Australia Post or other reputable courier services. International orders are shipped via international carriers such as DHL, FedEx, or UPS.

2.3 Shipping costs are calculated based on the weight of the package, the shipping destination, and the selected shipping method. The shipping cost will be displayed during the checkout process before you complete your purchase.

3. Delivery Times

3.1 Delivery times may vary depending on the shipping method selected and the destination of the package. Estimated delivery times are provided for each shipping option during the checkout process.

3.2 Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.

4. Tracking Your Order

4.1 Once your order has been shipped, you will receive a tracking number via email to track the status of your package. You can track your order using the tracking number provided on the carrier's website.

4.2 If you have any questions or concerns about the status of your order or tracking information, please contact us at contact@inhale.com.au, and we will be happy to assist you.

5. Shipping Restrictions

5.1 We currently ship to most countries worldwide. However, there may be certain countries or regions where we are unable to ship due to legal restrictions or shipping limitations.

5.2 Customers are responsible for ensuring that the products they are ordering comply with the import regulations and laws of their country. We are not responsible for any customs duties, taxes, or fees incurred for international shipments.

6. Lost or Damaged Packages

6.1 We are not responsible for lost or damaged packages once they have been shipped and scanned by the carrier. However, if your package is lost or damaged during transit, please contact us immediately, and we will work with the carrier to resolve the issue.

7. Contact Information

7.1 If you have any questions or concerns about our Shipping Policy, please contact us at inhaletape@gmail.com.